Privacy Policy

Effective Date: August 20, 2026
Last Updated: August 20, 2026

Casa Chida (“Casa Chida,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit casachidala.com, join the Chida Club, subscribe to our email communications, contact us, or otherwise interact with us online.

We do not sell products or services through our website and do not process payments through the website.

1. Information We Collect

The information we collect depends on how you interact with Casa Chida.

Information You Provide to Us

When you join the Chida Club, subscribe to our mailing list, submit a form, contact us, or otherwise provide information through our website, we may collect:

Your name
Email address
Birthday
Information you voluntarily provide when communicating with us

Providing your birthday is voluntary unless otherwise indicated at the time it is collected.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information about your device and use of the website, including:

IP address
Browser and device information
Operating system
Approximate geographic location
Pages viewed
Website interactions
Referring website or traffic source
Dates and times of visits
Information about how visitors navigate and use our website

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

Manage the Chida Club and our mailing list
Send restaurant news, announcements, events, specials, promotions, and other marketing communications
Send birthday-related offers, messages, or promotions
Personalize certain communications
Respond to questions, comments, and requests
Operate and maintain our website
Understand how visitors find and use our website
Analyze website traffic and performance
Improve our website, communications, and guest experience
Maintain the security and integrity of our website
Comply with applicable legal obligations
Protect the rights, property, and safety of Casa Chida, our guests, employees, and others

3. Email Marketing and the Chida Club

If you join the Chida Club or otherwise sign up to receive marketing communications from us, we may use your name, email address, and birthday to send you restaurant news, events, specials, promotions, birthday-related offers, and other information about Casa Chida.

Our email marketing services are provided through Wix.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

Unsubscribing from promotional emails will not prevent us from responding to communications or requests that you send directly to us.

4. Birthdays

If you choose to provide your birthday, we may use it to provide birthday-related communications, offers, promotions, or experiences and to personalize our communications with you.

We do not use your birthday to process financial transactions through our website.

5. Wix

Our website is hosted and operated using the Wix platform. We also use Wix services for website forms, mailing-list management, and email marketing.

As a result, information you provide through our website may be collected, stored, or processed by Wix and its service providers as necessary to provide those services.

Wix's processing of information is also subject to its own applicable privacy policies, terms, and security practices.

6. Google Analytics

We use Google Analytics to help us understand how visitors find, access, and use our website and to measure website traffic and performance.

Google Analytics uses cookies and similar technologies to collect information about interactions with our website. Depending on our configuration and your consent choices, this information may include:

Browser and device information
Approximate geographic location
Pages viewed
Website sessions and interactions
Referring websites or traffic sources
Dates and times of visits
Information used to distinguish visitors and sessions

Google Analytics may use cookies such as _ga, which is used to distinguish visitors, and _ga_<container-id>, which may be used to maintain session information.

Google Analytics cookies may remain on your device for varying periods depending on the cookie, our configuration, your browser settings, and your consent choices.

Google may process information collected through Google Analytics in accordance with Google's own privacy policies and terms.

We use Google Analytics information to understand website traffic and performance and to improve our website and guest experience.

Google provides privacy controls that may allow users to limit certain Google Analytics data collection, including the Google Analytics opt-out browser add-on.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate properly, maintain security, remember preferences, monitor website performance, and understand how visitors use our website.

Cookies are small data files that may be placed on your browser or device when you visit a website. Some cookies are necessary for our website to function, while others support analytics and performance.

Essential and Security Cookies

Because our website is operated through Wix, Wix may place cookies necessary for website functionality, security, session management, and related services.

These may include cookies such as:

svSession, which may be used for session and website functionality;
XSRF-TOKEN, which is used for website security and protection against cross-site request forgery; and
Other cookies necessary to operate and secure our website and related Wix services.

Because these cookies support essential website functionality and security, disabling them may cause portions of the website to function improperly.

Performance and Analytics Cookies

Wix and other service providers may also use cookies and similar technologies to monitor website performance, stability, errors, and usage.

These may include technologies such as SSR-caching and fedops.logger.sessionId, depending on the Wix services and features being used.

We also use Google Analytics cookies, including cookies such as _ga and _ga_<container-id>, to help distinguish visitors or sessions and understand how our website is used.

Cookie Duration

Some cookies are session cookies, which generally expire when your browsing session ends. Others are persistent cookies, which may remain on your device for a specified period or until deleted.

Certain Google Analytics cookies may remain on a device for an extended period, subject to Google's practices, our configuration, your consent choices, and your browser settings.

The particular cookies used by our website and their duration may change as Wix, Google, or other services update their technologies or as we modify the services used on our website.

Managing Your Cookie Preferences

Where available, you may manage non-essential cookies through the cookie consent controls provided on our website.

You may also use your browser settings to block or delete cookies. Please be aware that blocking certain cookies may affect the availability or functionality of parts of our website.

Your choices regarding cookies may apply only to the particular browser or device on which you make those choices.

8. Advertising and Tracking Technologies

We currently use Google Analytics as described in this Privacy Policy.

We do not currently use Google Ads remarketing or other third-party advertising trackers for cross-context behavioral advertising.

If we begin using remarketing, targeted advertising, or similar advertising technologies in the future, we will update this Privacy Policy and our cookie or privacy controls as appropriate to describe those practices and provide any choices required by applicable law.

9. Do Not Track and Privacy Preference Signals

Some web browsers provide a “Do Not Track” (“DNT”) signal that allows users to express a preference regarding online tracking. Because there is not a universally accepted standard governing how websites should respond to traditional DNT signals, our website may not respond to traditional DNT signals.

Some browsers and browser extensions also support legally recognized opt-out preference signals, such as Global Privacy Control (“GPC”).

Where applicable law requires us to recognize and honor a valid browser-based opt-out preference signal, we will process the signal as required by applicable law.

Third-party services used on our website, including Wix and Google Analytics, may collect information through cookies and similar technologies as described in this Privacy Policy and in accordance with their respective privacy practices.

You may also manage certain tracking technologies through the cookie controls available on our website and through your browser settings.

10. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate our website, mailing list, communications, and analytics.

These providers may include companies that assist us with:

Website hosting and operation
Email marketing and mailing-list management
Website forms
Website analytics and performance
Information technology and security
Professional services

These providers include Wix and Google in connection with the services described in this Privacy Policy.

We may also disclose personal information:

To comply with applicable laws, regulations, court orders, subpoenas, or other legal processes
To protect the rights, property, safety, or security of Casa Chida, our guests, employees, or others
To detect, investigate, or prevent fraud, misuse, or security incidents
In connection with a merger, financing, acquisition, sale, reorganization, or transfer involving all or part of our business
With your consent or at your direction

We do not sell personal information in exchange for money.

11. Your Privacy Choices

Email Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Cookies

You may be able to manage non-essential cookies through the cookie controls on our website and through your browser settings.

Google Analytics

Google provides an opt-out browser add-on and other privacy controls that may allow you to limit certain Google Analytics data collection.

Accessing, Correcting, or Deleting Your Information

If you would like to request access to, correction of, or deletion of personal information you have provided to us, please contact us at:

info@casachidala.com

Whether we can fulfill a particular request depends on applicable law and whether we have a legitimate or legal reason to retain certain information.

12. California Privacy Rights

California residents may have additional rights concerning their personal information under applicable California privacy laws.

Depending on the law and whether it applies to our business, these rights may include the ability to request access to, correction of, or deletion of certain personal information and other privacy choices.

California residents may submit a privacy-related request by contacting us at:

Email: info@casachidala.com
Phone: 323-665-0211

If the California Consumer Privacy Act, as amended (“CCPA”), applies to our business, we will provide California residents with the disclosures, choices, and rights required by that law.

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as permitted or required by law.

For example, we may retain mailing-list information while you remain subscribed to our communications. If you unsubscribe, we may retain limited information necessary to record and honor your opt-out request.

Other information may be retained for a reasonable period for business, security, recordkeeping, or legal purposes.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

We also rely on service providers, including Wix, to maintain security measures appropriate to the services they provide.

However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us or our service providers.

15. Children's Privacy

Our website and marketing communications are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us at info@casachidala.com so we can take appropriate action.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, reservation services, or other online services that we do not control.

Those third parties maintain their own privacy practices. This Privacy Policy does not apply to personal information collected directly by third-party websites or services, and we encourage you to review their privacy policies.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

If we make material changes, we may provide additional notice when appropriate or required by law.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information we maintain about you, please contact us:

Casa Chida
2500 Riverside Dr.
Los Angeles, CA 90039

Email: info@casachidala.com
Phone: 323-665-0211
Website: casachidala.com